Some kind of accident had happened, you were involved in at and got hurt. You have suffered financially as well as physically and you were not to blame.
You would like to hold those responsible accountable for what happened, but you don’t know where to start or what the process entails.
Here we have composed a brief guide on what to expect after getting in touch with a member of the team:
Initial stages
To start with, you will have a chat with a member of our team to establish whether or not we are able to help. We run such claims under a ‘no win, no fee’ agreement if we are satisfied, after we have taken the necessary information from you, that there is a possibility of winning your claim.
It is worth noting, however, that claims are reviewed regularly on a regular basis, taking into account any new evidence that is unveiled. Sometimes, a claim that looks viable to begin with can potentially end up in a position where it is not likely to conclude successfully. On the other hand, a claim with prospects that looks slightly doubtful can be strengthened as new evidence emerges.
If we are happy that a case has some hope, we will go over how ‘no-win, no-fee’ agreements work in further detail and open a file. After this is complete, we collate and prepare the initial paperwork and submit it onto the online portal for the responsible party’s insurance company to receive and investigate at their side.
Decision
Ordinarily, insurers have up to four months to conduct their investigation. If they admit fault (also known as liability) we will then organise a medical appointment for you with a doctor, who will compose a report that details you injuries.
Once the medical evidence is gathered and returned to us, we will then value the claim and work towards obtaining compensation.
If the responsible party does not admit fault (or liability is denied) the process becomes a little more complicated. This is when we would carry out a thorough review of the file to determine whether we are able to contest this decision on your behalf.
If possible, we will arrange medical evidence to prove your case (as discussed in the paragraph above) but it may be necessary for Court proceedings to be issued in an attempt to conclude the matter in a successful manner.
If we are unable to help, we will always give you the option to discuss our decision in detail and seek help elsewhere if needs be.
Our ultimate goal is to help bring some closure and resolution to your difficulties and hold those to blame responsible for the injury and financial upsets they have caused.
Further reading
For some further information about accidents at work, check out this page.
How do I get in touch?
Contact our team today on 0113 306 9039, and we will advise you on whether or not your case is likely to succeed.
